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Frequently Asked Questions

Most frequent questions and answers

Do you offer delivery service?

Own delivery within 20 miles radius
Courier service >20 miles
For any specific or surprise delivery please call our store on 01484 322000.

What is your shop opening hours?

We are open 7 days a week
Monday to Saturday 10:00am – 7:00am
Sunday 11:00am – 5:00pm

Do you offer delivery service?

Own delivery within 20 miles radius
Courier service >20 miles
For any specific or surprise delivery please call our store on 01484 322000.

 

 

 

What type of cakes do you make?

Birthday cakes
Wedding cakes
Special occasion cakes
Novelty Cakes
Egg Free Cakes
Corporate Cakes
Festive / Cultural Cakes
Plus check main cakes section for further details

Do you make Eggless / Egg free cakes?

Yes we specialise in eggless cakes and cake slices – pleasure enquire directly.

Are your cakes are Halal?

Yes all our products are Halal; non-halal products are NOT sold in our store

Do you make cakes suitable Vegetarians?

Of course we specialise in egg free cakes plus we do not sell any meat products in store

 

 

 

How much notice you require for cakes orders?

*guidelines should be interpreted as minimum possible timeframe*

Fresh cream – within 2 ours
Buttercream cakes – 24 hours
Icing cakes – 24 hours
Novelty cakes 2-3 business days, subject to type, size and toppers
Wedding cakes – 3 days  

How can we order cakes or other products?

  • In-store
  • Call and Collect – 01484 322000
  • Online orders via our eCommerce website
  • Live Chat
  • Email

 

 

 

 

How do I work out number of portions on your cakes?

 

Size   

Icing cakes portions

Fresh cream

6”

15-20

6-8

8”

20-25

12-16

10”

25-35

20-25

12”

35-50

30-40

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